A worker at a KFC restaurant in Sydney has been suspended after he was filmed screaming vicious insults and threatening to attack a customer.
The violent outburst happened at a Halal-friendly KFC in Punchbowl on December 26, allegedly after a customer became angry after being refused bacon on their burger.
The Punchbowl restaurant does not serve bacon or pork in accordance with Islamic law, and one employee can be heard saying “we don’t have bacon” before the other begins yelling.
“Don’t record me bitch!” he screams as he approaches the counter. “Don’t f—ing record me!”
The employee continues to yell and smacks the cash register display on its side, before other workers grab him and lead him outside.
“I’m gonna f—in break your head bro,” he says to the person filming as he is led around the corner out of sight.
A spokesman for KFC Australia told ninemsn the employee had been suspended over the incident and offered counselling.
“KFC Australia strongly condemns the behaviour of the team member who appears in the clip and sincerely apologises for this very inappropriate reaction,” the spokesman said.
But the spokesman also said the employee may have been harassed by the customer before his meltdown.
“As part of our continuing investigation, KFC has been offered statements from other customers who were in the store at the time,” the spokesman said.
“These statements indicate a customer had directed offensive language and became abusive towards the team member when the customer’s preferred selection was not available at that store.”
The video was posted online by YouTube user “farkie”, who wrote that the outburst stemmed from an argument over bacon.
“We asked for bacon on the burger, when we complained about there being no bacon,” they wrote.
KFC said their investigation into the incident was ongoing.
As per the emphasised highlight that I made in the article, you only see one side of the story. “The outburst stemmed from an argument over bacon.” – What would you expect as a reaction then if you mocked someone’s religious beliefs and culture with your ignorance? Handled poorly by all involved, but instigated and then recording half of the ordeal loses part of the context, making the KFC employee appear to be the ‘bad guy’. Just reading the comments seems to just fuel this ignorance, not many have stopped to think, just react at what their seeing. Sigh.